Here are some services that can help if you are struggling to pay bills or save money.
Energy + Fuel support
These organizations can help you save money on energy.
Big London Energy Switch
This is an independent energy switching scheme. Residents can sign up for cheap energy offers.
T 0800 048 8112 (Monday to Friday, 8am-5.30pm)
Email for help in contacting your energy supplier or for advice on fuel debt.
Covid-19 fuel info from Ofgem
- Disconnections from credit and prepayment meters have been suspended.
- Emergency support available for prepay customers.
YOUR WATER SUPPLY
Thames Water Flexible Payments
If Covid-19 has affected you financially, Thames Water can help. They have set up a 'flexible payment period' to either pause or reduce your payments. For more information, visit their flexible payments information page.
WaterSure & WaterHelp
Thames Water offers two schemes to help low income families reduce the cost of their water bills. For more information visit their WaterSure & WaterHelp information page.
more MONEY SAVING TIPS
Many shops are asking customers to pay by card to avoid spreading the Covid-19 virus. Be careful when making contactless payments, as money can take longer to leave your account than using 'Chip & PIN'.
Check Your Bank Balance
It can be scary to check your bank balance, especially during the current crisis. Check it regularly and make sure to cancel any out-of-date direct debit or standing order payments.
When your mobile phone contract comes to an end, think about how you use it before signing a new contract. A SIM-only or 30 day rolling contract could be much cheaper.
SAVING + BANKING
London Mutual Credit Union
The credit union offers an alternative to high street banking. They promote saving and affordable loans. Check website for opening hours before visiting.
Monday to Friday, 9.30am-3.30pm
10 Acre Lane
London SW2 5SG
T 0207 787 0770