Support with Fuel Payments

27 June 2022

The energy crisis has come as a shock to us all. The organisations below may be able to provide emergency energy vouchers to top-up prepayment meters:

National Debt Line: 0808 808 4000 Monday to Friday, 9am - 8pm & Saturday 9:30am -1pm

StepChange: 0800 138 1111 Monday to Friday, 8am - 8pm & Saturday 8am - 4pm

Citizen's Advice Extra Help Unit: If you have no supply or about to run out of emergency credit and need some help talking to your energy supplier, contact Citizens Advice Consumer Helpline on 0808 223 1133. Explain your situation and ask for The Extra Help Unit. Open Monday to Friday, 9am to 5pm (not bank holidays)

**Please be aware that different organisations have different policies about who is eligible and how to apply. These may also change.